Data Export & Deletion
FairUp makes it easy to export your data and respect users' right to be forgotten.
Data Export & Deletion
FairUp makes it easy to export your data and respect users' right to be forgotten.
Exporting your data
As an organizer
You can export all event data — see the Exporting Data article.
As an attendee
Attendees can request their data:
- Log in to their FairUp account
- Go to Account Settings
- Click Download My Data
- Receive a JSON file with all their information
Deleting data
Right to be forgotten
Under DSGVO, users have the right to request deletion of their personal data.
As an attendee: Log in → Account Settings → Delete Account → Confirm. All personal data is permanently removed.
As an organizer: Go to the attendee's profile → Click Delete → Choose Delete Personal Data or Anonymize → Confirm.
What gets deleted
- Name, email, profile — ✅ Deleted
- Registration records — ✅ Deleted
- Check-in history — ✅ Deleted
- Job applications — ✅ Deleted
- Financial records — ⚠️ Retained for 7 years (legal requirement)
- Anonymized analytics — ⚠️ Kept for aggregate statistics
Anonymization vs. deletion
For analytics, you may prefer anonymization: remove personal identifiers but keep aggregate data. This is DSGVO-compliant because data is no longer personal.
Data retention
- Active event data: Indefinitely
- Archived event data: 2 years
- Financial/invoice data: 7 years (legal requirement)
- Deleted account data: Immediate removal